Business Support

Business SupportBusiness coaching and mentoring
Stimulating Business Growth

Sometimes it helps to have a second opinion, someone to be accountable to and someone to give you ideas and advice. Someone to help you to drive your business forward.

Here at Mansfield i-Centre, included within the rent, we provide all of our occupiers with the option of working with a business coach or mentor.

Taking advantage of this opportunity offers a powerful tool. Our business coaches will work to your requirements. What help would mean that you could take great strides in growing your business? A fresh pair of eyes? Honest feedback? The development of people? Techniques to help you add to bottom line performance?

David Smith is our Business Coach and part of the Mansfield i-Centre team. David brings with him a wealth of experience; following a 20 year career in the banking sector, David has successfully managed and delivering a wide range of business support programmes across Nottinghamshire and Derbyshire. A resident of North Derbyshire, David has lived and worked in this area throughout his career and understands the issues faced by local businesses.

David completed the formal banking qualification, Associate of the Chartered Institute of Bankers, and has since achieved a Diploma in Business Support and a Level 5 Certificate in Management.

Key areas in which other businesses have tapped into David's expertise have been strategic planning, finding new customers and accessing finance including applying for grant funding. David feels that a major part of his support role is for business owners to have an impartial and independent "sounding board", to be able to share ideas, aims and objectives before deciding on the most appropriate course of action. Having made that decision, David will then guide them through the implementation process, helping them to measure progress and take remedial action as required.

The Business Support service is part of the package for Mansfield i-Centre tenant businesses, if you would like an informal chat you can contact David direct on 07436 108404 or This email address is being protected from spambots. You need JavaScript enabled to view it. , or alternatively have a word with the reception team who will arrange for David to contact you.

Call us on 01623 600 600 to find out more about how we can help you.

The mansfield i-centre.
With you every step of the way.

Case Study

Natural Birthing Company, Mansfield i-Centre

The Growth Challenge

Natural Birthing Company was established in January 2011 by Jane Mason and Theresa Mounsey, both experienced midwives, providing a range of services for mums-to-be including HypnoBirthing, antenatal classes, "Babymoon" weekend getaways and private/independent midwifery.

Disillusioned by the range of products available for mother and baby, Jane and Theresa identified a need for chemical free products which can help with ailments associated with pregnancy and early motherhood such as nausea and tiredness.  As a result, they developed their own range of products based on natural ingredients and free of parabens and petrochemicals.

The business has progressed with some success but has been restricted by the need for capital to invest in high level marketing campaigns and to purchase stock in sufficient quantities for major high street retailers.  The two directors’ time has also been restricted due to their employed positions.

Business Support delivered by Oxford Innovation

Oxford Innovation has assisted the directors with:

  • Business planning to facilitate the next stage of growth for the business

  • Detailed financial forecasting to identify the funding gap and potential long term return on investment.

  • Application to a local “Dragons’ Den” investor event which proved successful, and guidance with the subsequent legal process associated with transfer of equity share.

  • Introduction to UKTI to explore export opportunities.

Results achieved

  • Secured equity investment from the “Dragons’ Den” to enable the next stage of growth

  • Attended a trade mission to Dubai

  • The directors have now resigned from their employed positions to focus their time wholly on growing the business.


“David has been invaluable to our business, he assisted us with business planning, financial forecasting, mentoring support and has always been there for us at the end of the telephone. His advice is impartial and David always strives to provide us with the best support necessary and his guidance has granted us the ability to believe in what we do best. I believe our business is stronger for having his support” - Theresa Mounsey, Director

"David has helped us throughout our project development. We have met with him regularly and he always gives an impartial honest view to what we are wanting to do. He has been invaluable to us when we applied for the local "Dragon's Den" and his support afterwards with the offer of investment was amazing." -  Jane Mason, Director